Is my IT recycling collection free?

Our free IT recycling collection service is available when you have 10 or more qualifying assets to recycle — for example, any combination of laptops, desktop PCs and servers. That means free computer recycling is available as part of your qualifying collection, regardless of make, model or condition.

Once you meet this threshold, we’ll also recycle almost all other WEEE (Waste Electrical and Electronic Equipment) included in the same collection at no additional cost.

Some items are more complex, costly or time-consuming to collect, transport or recycle. Where specific recycling charges apply, we’ve published those item charges below so you know what to expect.

If your collection does not meet the free collection threshold, or involves bulky, specialist, low-value or difficult-to-handle equipment, we’ll provide a clear quote before booking. Collection costs can vary depending on the type and quantity of equipment, your location, site access, vehicle requirements, processing work and whether the items have recoverable reuse or recycling value.

We’ll always explain any collection or recycling charge before you commit, so there are no hidden fees or surprise costs.

Our free qualifying collection service is available across mainland UK, so your location does not affect your eligibility when the collection meets the qualifying asset threshold. If you’re wondering how we can offer free recycling, or how to distinguish a genuine free service from one that isn’t, read our guide explaining how free IT recycling works and what to look for when choosing a recycling partner.

Question

Items we charge to recycle

All prices are quoted ex. VAT

Displays up to 30 inches with a cracked or broken screen£7 each
Displays over 30 inches, working or broken£1 per inch
Interactive whiteboards and smartboards, any size or condition£1 per inch
Printers, plotters and photocopiers over 30kg£75 each
Large server racks and cabinetsCharged depending on type and size, get in touch for a quote
Laptop caddy/trolley£100

Are there any charges for data destruction?

All data is destroyed free of charge as standard on all IT assets. We also offer an enhanced service for individual asset tracking at £5 per device ex-VAT.

Whatever you’re recycling, your data is protected throughout. See our secure data destruction page for how we handle data-bearing devices, or our accreditations and compliance page for the credentials behind every collection.

Household IT recycling charges

IT collection charges for households depend on whether the equipment meets the minimum number of qualifying device criteria. If you are a non-business customer and want to recycle individual devices sustainably please locate your nearest recycling centre.

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Frequently asked questions

What if I need to add to my collection on the day? Will I be charged?

Not if the extra items are free-qualifying and your total still meets the 10-item threshold. If anything you add falls into a chargeable category, such as an oversized display or a server rack, that item is charged as listed above and confirmed with you before it’s collected. Just tell our driver on the day and we’ll be happy to help.

Do you charge more for collections outside our local area?

No. We collect nationwide across the UK at no extra cost, so free collection isn’t limited to any particular region.

What happens if my collection ends up under 10 items?

Get in touch before booking if you’re not sure your collection will meet the threshold. We’ll confirm whether it qualifies for free collection or let you know what, if anything, would be charged.

Do you charge extra for certificates?

No. A standard Certificate of Destruction and Carbon Offset Certificate are provided free with every collection. If you need individual wiping reports per device, our enhanced data destruction service costs £5 (ex. VAT) per asset.

Do you charge extra for inner-city or ULEZ collections?

No. We operate electric vehicles wherever possible, including for inner-city and ULEZ collections, so there’s no separate charge or surcharge for these areas.

How do I pay for collections that fall outside the free collection criteria?

If a collection is chargeable, we’ll provide an invoice in advance. You can pay securely by credit card or PayPal before collection.

Can I request more than one collection free of charge?

Yes you can. As long as each collection meets the minimum number of qualifying devices.